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Can't Create an Account?

Work through these in order. Most sign-up problems are one of them.

I never got the verification email

  • Check your spam and junk folders.
  • Check that you typed your email address correctly.
  • Search your inbox for the word “verify” or “Bloqr”.
  • Try signing up again with the same email. Only the newest link works.

It says my account already exists

You may already have an account. Try these:

  • Sign in with GitHub or Google if you used one of them before. If the email matches, the same account opens.
  • Use Forgot password on the sign-in page to reset your password.

The sign-up button does nothing, or I see an error

  • Reload the page and try again.
  • Try a private window, or turn off browser extensions for the page. Some blockers interfere with sign-in.
  • Try another sign-in method, such as GitHub or Google.

I did all of that and I am still stuck

Ask in the chat on this page and say what you tried. A person can pick it up.